Troubleshooting Deployment Failures

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Deployment could fail due to various reasons, such as:

  • Incorrect parameters input
  • Insufficient account permissions to deploy managed applications (Managed Application Contributor Role)
  • Non-available resources on Azure region
  • Issues with Subscription Quota limits
  • Miscellaneous errors.

To get Lightbits support for deployment failures, it is suggested to collect:

  • Deployment input and output configuration

    • Go to Managed App Resource > Parameters and Outputs menu.
    • Add screenshots of the parameters and outputs to the ticket.
    • Go to Managed App Resource > Properties.
    • Add the parameter json file to the ticket.
  • Region - to determine the Region where the cluster was deployed in.

  • Error message - screenshots or copy/paste of root stack > Parameters tabs.

    • Option #1: In the deployment screen, click the error details, copy the details, and add them to the ticket.
    • Option #2: Go to the managed application, and click Managed Resource Group > Deployments menu.
    • On your screen, you will see the resources that failed to create.
    • Click the error details, copy the details, and add them to the ticket.

Below is a screenshot of the deployment error of the Loadbalancer model:

This is the kind of initial debug information that will assist Lightbits Support in analyzing your deployment issue.

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